Yes, as a community driven organization volunteerism is at the core of HarborOne culture. To learn more about our volunteer engagement, please visit: https://www.harborone.com/about-us/community/caring-crew-volunteer-engagement
Does HarborOne have a Foundation?
Yes, we have two Foundations. One Foundation serves Massachusetts and New Hampshire and the other serves Rhode Island. To learn more about our Foundations, please visit: https://www.harborone.com/about-us/community/harborone-foundation
How do I add an authorized user to my account?
Log in to your credit card account and select the “Services tab†and then “Add an Authorized User.
Do you have a card with rewards or points?
For information on rewards or points please visit https://www.harborone.com/personal/banking/credit-cards
How can I build credit?
Secured credit cards are a great option to build credit. For more information, please visit https://www.harborone.com/personal/banking/credit-cards
How do I access my account online?
You can register for online banking access to your credit card here https://www.myaccountaccess.com/onlineCard/login.do?theme=elan1&loc=22342
How do I make a payment?
Please go to our partner ELAN Financials website here to make a payment https://www.myaccountaccess.com/onlineCard/login.do?theme=elan1&loc=22342
If I travel outside of the United States can I use my debit card and is there a fee?
Notify HarborOne of your travel plans while logged into online banking or call 800-244-7592. Visa implements a standard 2% US Dollar fee for any international purchases. For more information, visit https://www.harborone.com/resources/privacy-and-security
How can I change the limit on my debit card for a large purchase?
You can request a limit increase on your card by logging in to your online banking profile and navigating to the Service Center > Card Services and select Request $ limit change on my debit card. You also can call Customer Service at 1-800-244-7592 or visit any of our branches.
What ATMs can I use and not get charged a fee?
If you use an ATM with a SUM or MoneyPass logo that bank will not charge you a fee. HarborOne charges $1.25 per ATM inquiry or withdrawal at non-HarborOne ATMs. Please use this link to find surcharge free ATM locations near you:
www.harborone.com/resources/branch-atm-locations/locations-map