HarborOne focuses its support on programs that promote education, provide basic human needs, encourage healthy youth and families, and community organizations or civic-minded projects that improve the quality of life around us.
Category: FAQ
Preguntas frecuentes
Does HarborOne volunteer in the community?
Yes, as a community driven organization volunteerism is at the core of HarborOne culture. To learn more about our volunteer engagement, please visit: https://www.harborone.com/about-us/community/caring-crew-volunteer-engagement
Does HarborOne have a Foundation?
Yes, we have two Foundations. One Foundation serves Massachusetts and New Hampshire and the other serves Rhode Island. To learn more about our Foundations, please visit: https://www.harborone.com/about-us/community/harborone-foundation
How do I add an authorized user to my account?
Log in to your credit card account and select the “Services tab†and then “Add an Authorized User.
Do you have a card with rewards or points?
For information on rewards or points please visit https://www.harborone.com/personal/banking/credit-cards
How can I build credit?
Secured credit cards are a great option to build credit. For more information, please visit https://www.harborone.com/personal/banking/credit-cards
How do I access my account online?
You can register for online banking access to your credit card here https://www.myaccountaccess.com/onlineCard/login.do?theme=elan1&loc=22342
How do I make a payment?
Please go to our partner ELAN Financials website here to make a payment https://www.myaccountaccess.com/onlineCard/login.do?theme=elan1&loc=22342
When does PMI get removed from the mortgage?
PMI automatically waives on the date the mortgage is first scheduled to have a LTV of 78% on fixed rate mortgage. This date does not change and is disclosed at the closing. ARMs will automatically waive when the LTV goes below 78%. The accounts also must be current before waiving. PMI can also be waived based on current value of the property. This option requires an appraisal and is a cost to the borrower. At this time appraisals are $400.00. The borrower would need to contact mortgage servicing directly to discuss this option for additional information at 508-895-1550.
What is force place insurance?
Force Place insurance goes into effect when the property fails to provide proof of insurance. It could be homeowner’s or flood insurance. A letter cycle will be sent out from our insurance tracking company Miniter to attempt to resolve. If Miniter is unable to obtain proof of insurance then the force place policy will be purchased at the borrower’s expense and is often 3 times the cost if the borrower gets their own insurance. Force place insurance can be resolved once evidence of coverage is provided to the mortgage servicing department via fax 508-521-2682 or email mortgageservicing@harborone.com.